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Ĭomcast has received criticism for this practice, with critics arguing that the company was abusing customer resources (including bandwidth and electricity) to provide services for other customers, as well as concerns regarding security, and liability for actions performed by users while connected to these home hotspots in 2014, a proposed class action lawsuit was filed in California, citing violations of the Computer Fraud and Abuse Act and similar state laws for these reasons. Customers can opt out of providing Xfinity WiFi through either the Comcast website, or by installing a third-party router. To conserve bandwidth, these hotspots are capped at 5 simultaneous users. By default, all dual-band Xfinity home gateways operate both a private network, and a public network with the SSID 'xfinitywifi'. Users on the 'Performance' tier or higher receive unlimited usage of these hotspots after signing in with their Xfinity Account. Xfinity WiFi Ĭomcast operates a network of public Wi-Fi hotspots for Xfinity internet subscribers known as Xfinity WiFi, which consists of a mixture of hotspots installed in public locations and businesses, and those generated by supported Xfinity home gateways on an opt-out basis.

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Comcast also unveiled the xFi Advanced Gateway, a new router designed to facilitate faster Wi-Fi speeds, including support for 802.11ac Wave 2, as well as internal support for Bluetooth Low Energy, Thread, and Zigbee for finer integration with Internet of things devices, and support for an accompanying line of Wi-Fi extenders (manufactured by Plume). The new platform launched under the brand xFi in May 2017.

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Īt the 2017 Consumer Electronics Show, Comcast unveiled a new software platform for its Arris 1682G and Cisco 3941T/3939 modems, which would offer a redesigned configuration interface, support for remote setup and management via an Xfinity mobile app, and enabling integration of supported smart home devices with other Xfinity platforms such as Xfinity TV. In March 2014, as he met with FCC concerning the Time Warner Cable merger, Comcast vice president David Cohen told reporters that the internet essentials program will be extended indefinitely. Comcast has stated that the program will accept new customers for a total of three years. A similar program is available from other internet providers through the non-profit. Of an estimated 2.60 million households eligible for the program, about 220,000 households participate in the program as of June 2013. Federal Communications Commission (FCC) required this budget service as a condition for allowing Comcast's acquisition of NBCUniversal in January 2011.

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In 2011, Comcast launched its 'Internet Essentials' program, which offers low-cost internet service to families with children who qualify for free or reduced price school lunches.

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Comcast charges $20 for internet installation, but the fee is waived for customers who opt to install themselves. This fee has been seen by some as unfair, but is waived for customers who buy their own modems. Īlong with the price of internet subscriptions, Comcast charges users an additional $14.00/month to rent a cable modem. When the combined company filed for bankruptcy in 2002, Comcast moved their roughly 950,000 internet customers completely onto their own network. The agreement continued after merger with Excite. Ĭomcast began offering internet services in late 1996, when it helped found the Network, which sold internet service through Comcast's cable lines. As of July 26, 2018, Comcast has 26.5 million high-speed internet customers. Percentage of population with Comcast access Ĭomcast is the largest provider of cable internet access in the United States, servicing 40% of the market in 2011.

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Time considered Xfinity to be among the worst corporate renamings of all time, asking 'Will the name change work? Probably not, but at least it'll sound a bit edgier when you're put on hold.with Xfinity.' Internet service Comcast Internet availability by state Comcast availability map by ZIP Code State

The rebranding was characterized by the media as an effort to sidestep the negativity of the Comcast brand. The re-branding and an associated promotional campaign were scheduled to coincide with the 2010 Winter Olympics. In February 2010, Comcast began to re-brand its consumer triple play service offerings under the name Xfinity Comcast Digital Cable was renamed 'Xfinity TV', Comcast Digital Voice became 'Xfinity Voice', and Comcast High-Speed Internet became 'Xfinity Internet'. Xfinity logo from Novemto August 26, 2021